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Frequently Asked Questions..

Questions? Comments? Dinner ideas? You’ll find just about everything you need below (well, maybe not that last one). If not, contact your eye doctor. Don’t have one? We can help.

Free Trial Offer

Can I try contact lenses?

Yes, pretty much anyone can try wearing contact lenses. To find out which lens is right for you, visit your eye doctor. They’re essentially scientists for your eyes and will be able to answer all of your contact lens questions. Start Your 5-Day Free* Trial

* Eye exam may be required before lens trial. Professional fees may apply. Offer available at participating offices.

Is it hard to get the contact lenses in and out?

It’s really easy to get PRECISION1® contact lenses in and out. See for yourself in this lovely video.

Keep in mind this video does not replace the need for undergoing insertion and removal consultation with your eye doctor. Rather, it’s designed to support the advice given to you by your eye doctor.

How do contact lenses work?

Contact lenses work by altering the curvature of light rays as they enter the eye. This moves the image so it focuses at the retina, resulting in clear vision.

Are contact lenses comfortable?

PRECISION1® contact lenses are oh-so-comfortable. Your eye doctor will examine your eyes and recommend the correct type of lens for you to help achieve a comfortable wearing experience.

However, if you experience discomfort, you can ask your eye doctor for advice.

Are contact lenses bad for your eyes?

There have been massive strides in contact lens technology in recent years. The risk of contact lens-related eye damage is low as long as you follow your eye doctor’s advice and recommendations. Maybe don’t put them in right after you cook a batch of spicy pepper chili, either. Just trust us on that one.

What are contact lenses made of?

The materials used to make contact lenses depend on the type of contact lens. Some soft contact lenses are made of hydrophilic “water-containing” polymers called hydrogels, while others – like PRECISION1® – are made from silicone hydrogel, a newer material which is also made of water-containing polymers but with the addition of silicone. This permits a high amount of oxygen to pass through the lens.

Can contact lenses get lost behind my eye?

Nope, that’s physically impossible. A terrifying thought for sure, but totally impossible. Now if you rub your eye, the contact lens might move around. Try some rewetting drops to get it back in place.

What can I expect the first time I wear lenses?

There are all sorts of rumors about wearing contact lenses. Stuff like they’ll travel into your brain (impossible), or that they’ll give you superpowers (still impossible, but how cool would it be to shoot lasers from your eyes?)

With PRECISION1®, you’ll experience precise vision, dependable comfort and easy handling. It’ll take a few tries in the beginning, but you’ll get the hang of it in no time. So that cycling class you wanted to take – do it! If you have any questions or problems, your eye doctor should be your first call.

How often do I need to change out my lenses?

PRECISION1® contact lenses are disposable and designed for daily use. Just use a fresh pair each day and take them out before you go to sleep. Simple as that.

I have sensitive eyes. Can I wear contact lenses?

You sure can wear contact lenses with sensitive eyes. It’s important that your contact lenses feel as comfortable as possible, especially if your eyes are as sensitive as your emotions after your favorite show is cancelled. Make sure you let your eye doctor know about your sensitivities so they can tell you which contact lens is right for you.

I have astigmatism. Can I wear PRECISION1® contact lenses?

If you have astigmatism, we've got you covered.

How do I develop good habits in contact lens wear?

Your eye doctor will provide contact lens insertion and removal training and advise you on the Do's and Don’ts of lens wear. But here’s some need-to-know information from us:

  • PRECISION1® contact lenses are daily disposables, so make sure you take them out before you conk out.
  • Take a backup pair of contact lenses with you every day, just in case.
  • Follow up with your eye doctor every year for a checkup and to make sure your prescription is always up to date.

Can I swim while wearing contact lenses?

Although it’s tempting, we recommend that you do not swim in your contact lenses. Instead, ask your eye doctor about protective eye wear options.

Can I wear makeup with contact lenses?

Yes, you can wear makeup with contact lenses. We recommend putting your contact lenses in before you do your makeup. Otherwise, you might ruin a perfectly good cat eye. Oh, and maybe go easy on the mascara so you don’t get any on your contact lens.

How long will it take to get my contacts in? How long to take them out?

It’s different for everyone. Some get them in like that, while others may take several minutes. Maybe add a few minutes to regular morning and night routines for the first few days. Like all things–baking, studying for finals, underwater jumping jacks–practice makes perfect! Soon it’ll take you no time at all.

How do I talk to my parents about wearing contacts?

We know, parents do a lot of worrying. Just remind them that PRECISION1® lenses are daily disposable lenses, so you don’t have to worry about cleaning them. There’s also the Platinum Total Satisfaction Guarantee that lets you return your contact lenses if you’re not 100% satisfied for a full refund. If your parents have additional concerns, a meeting with your eye doctor will help make them feel more confident in the safety and comfort of contact lenses. 

If you are not 100% satisfied with your new Alcon contact lenses, return your remaining supply within 60 days. Your eye care professional will reimburse you (or provide a credit) for the original purchase. Alcon will reimburse you for the cost of your fitting fee (up to $60) in the form of a pre-paid VISA® card. Additional restrictions apply. Ask your eye care professional for full terms and conditions.

How can I order PRECISION1® contact lenses?

Make an appointment with your eye doctor and ask about PRECISION1® contact lenses.