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Frequently Asked Questions

Queries? Questions? Searching for answers? You should find just about everything you need below. If not, please get in touch with an eye care professional.


    If you have eyes that love precise vision, all-day comfort and easy handling, then we would recommend wearing contact lenses. Pretty much anyone can enjoy wearing contact lenses. To find out what’s the most suitable lens for you, visit your local eye care professional. They are essentially rocket scientists for your eyes and will be able to answer your questions. Try PRECISION1™ contact lenses today.

    PRECISION1™ contact lenses are designed for easy handling.1,2 

    Your friendly local eye care professional is the person to ask. Book your fitting and they’ll identify what lens is the most suitable fit (in more ways than one) for your eyes.

    Contact lenses work in a similar way to glasses. Contact lenses correct nearsightedness using a concave lens, and farsightedness with a convex lens. When either type of lens is placed in front of the eye, it moves the image back to the retina and focuses it, resulting in clear vision. Contact lenses also correct astigmatism by using different correctional powers. Astigmatism is a common and usually minor eye condition that causes blurred, distorted or ‘fuzzy’ vision. It occurs when the cornea isn't a perfectly curved shape.

    Your local eye care professional will measure your eye and recommend a suitable type of lens for you to help achieve a comfortable wearing experience.

    If you are experiencing discomfort, please speak to your eye care professional.

    There may be times when contact lenses are more convenient than glasses. You may prefer to wear contact lenses to work, or when you read or watch TV at home. You may want to play sports without feeling encumbered by glasses. Alternatively, you may prefer to have a glasses-free look for aesthetic reasons, so you always look and feel like yourself.

    If you are wearing contact lenses, we recommend you have a spare pair of up-to-date glasses too.

    Contact lenses have been a popular alternative to glasses for the last decade. Moreover, there have been massive strides in contact lens technology in recent years. The risk of contact lens-related eye damage is low, as long as you follow your eye care professional’s advice and recommendations.

    This is a common question before people try contact lenses for the first time. The fear that contact lenses hurt is understandable because it may be related to a natural human reluctance to touch the surface of one’s eye. Your eye care professional will instruct you on how to apply and remove lenses comfortably. Try PRECISION1™ contact lenses today.

    The materials used to make contact lenses depend on the type of contact lens. Some soft contact lenses are made of hydrophilic ‘water-loving’ polymers called hydrogels. Others are made from a newer material called silicone hydrogel, which allows a high amount of oxygen to travel through the lens.

    Contacts are designed to stay in position. Ensure you have had a professional contact lens fitting.

    There are all sorts of myths about wearing contact lenses like they’ll travel into your brain (impossible), they’ll melt onto your eyes (also impossible), and that they’ll stop you from crying when cutting onions (actually, that one is true). PRECISION1™ was designed for precise vision, all-day comfort, and easy handling.1,2 Most importantly, they free you from glasses, so you can live the active life you’ve always wanted.

    If you do have any questions or experience any problems, your eye care professional should be your first point of call.

    PRECISION1™ contact lenses are daily disposable lenses. Simply use a fresh pair each day and discard them when you’re done.

    It’s important that your contact lenses feel as comfortable as possible. If you have sensitive eyes, tell your eye care professional and they’ll be able to tell you if you can wear contact lenses, and which ones are suitable for you.

    Your eye care professional will provide contact lens application and removal training and advise you on the Do's and Don'ts in contact lens wear. But here are a few things from us:

    • Despite being perfectly sized as a hat for your favourite action figures or fingertips, contact lenses should always go on your eyes. Check our application and removal tips for how to do this like an expert.

    • PRECISION1™ contact lenses are daily disposables, so make sure you take them out before going to sleep.

    • Have a check-up with your eye care professional every year, or as soon as you notice a change in your vision, so you’ve always got the right prescription.

    It is always best to remove your contact lenses before swimming. If you do swim with your contact lenses in, wear proper eye protection (for example, a pair of goggles). After swimming, your lenses should be taken out and disposed of. Please follow the recommendation of your eye care professional, and if you have any problems after swimming, contact your eye care professional as soon as possible.

    Please always consult the instructions for use related to the contact lenses you are wearing currently.

    *Eye exam may be required. Professional fees may apply.

    1. Cummings S, Giedd B, Pearson C. Clinical performance of a new daily disposable spherical contact lens. Poster presented at 2019 American Academy of Optometry Annual Meeting and 3rd World Congress of Optometry; October 23-27, 2019; Orlando, FL. 
    2. Perez-Gomez I, Valente R, Vonbun H. Survey of patient and ECP satisfaction with a new daily disposable toric contact lens. Poster presented at 2021 American Academy of Optometry Annual Meeting; November 3-6; Boston, MA.

    Consult your eye care professional for wear, care, precautions, warnings, contraindications and adverse effects.